GT | Newsroom – Email Language Tips Off Work Hierarchy
Members of the modern workforce might be surprised to learn that if they use the word “weekend” in a workplace email, chances are they’re sending the message up the org chart. Likewise the words “voicemail,” “driving,” “okay”—and even a choice four-letter word that rhymes with “hit.” However a new study by Georgia Tech’s Eric Gilbert shows that certain words and phrases indeed are reliable indicators of whether workplace emails are sent to someone higher or lower in the corporate hierarchy.